Privacy Policy

1. Introduction

Sysneting, Inc. ("Sysneting", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites [https://www.opersync.com](https://www.opersync.com) and [https://opersync.cloud](https://opersync.cloud) (collectively, the "Site") and use our services (including OperSync). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

2.1. Personal Information

We may collect personally identifiable information ("Personal Information") that you voluntarily provide to us when registering for an account, subscribing to our services, or contacting us. This may include:

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Username, password, company name.
  • Payment Information: Credit card details, billing address (Note: Payment information is processed securely by our third-party payment processors and is not stored on our servers).

2.2. Automatically Collected Information

When you access or use our Site and Services, we may automatically collect certain information, including:

  • Usage Data: Information about how you interact with our Site and Services, such as pages visited, features used, and the time spent on the Site.
  • Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
  • Log Data: Server logs that include information like IP address, browser type, referring/exit pages, and timestamps.

2.3. Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms, advertising partners, and analytics providers, to enhance our understanding of your needs and improve our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Services: Deliver, operate, and improve our services.
  • To Manage Your Account: Create and manage your account, process transactions, and provide customer support.
  • To Communicate with You: Send important updates, respond to inquiries, and provide support.
  • To Personalize Your Experience: Customize content and recommendations based on your usage and preferences.
  • To Improve Our Services: Analyze usage trends and gather feedback to enhance our offerings.
  • To Ensure Security: Monitor for and protect against unauthorized access, fraud, and other security threats.
  • To Comply with Legal Obligations: Fulfill legal requirements and respond to lawful requests from authorities.

4. How We Share Your Information

4.1. With Service Providers

We employ third-party companies and individuals to facilitate our services ("Service Providers"), perform service-related services, or assist us in analyzing how our services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2. For Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your Personal Information.

4.3. With Your Consent

We may disclose your information for any other purpose with your consent.

4.4. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

5. Data Security

We implement a variety of security measures to maintain the safety of your Personal Information when you place an order or enter, submit, or access your Personal Information. These security measures include encryption, firewalls, and secure access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed for the purposes for which it was collected.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your Personal Information:

  • Access: Request access to your Personal Information.
  • Correction: Request correction of inaccurate or incomplete Personal Information.
  • Deletion: Request deletion of your Personal Information.
  • Restriction: Request restriction of processing your Personal Information.
  • Data Portability: Request transfer of your Personal Information to another party.
  • Objection: Object to the processing of your Personal Information.

To exercise these rights, please contact us using the contact information provided below. We may require additional information to verify your identity before fulfilling your request.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

9. International Data Transfers

Your information, including Personal Information, may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have inadvertently received Personal Information from a child under 18, we will delete such information promptly.

11. Third-Party Services

Our Site and Services may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: